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F&C SERVICE CLOSEDTemporary closure of Foreign and Commonwealth Enquiry Service

Our current Foreign and Commonwealth Assistant, Michelle Prince-Burnett, will sadly be leaving AFF after three years of outstanding work. In her time at AFF she has helped thousands of Foreign and Commonwealth families, championing their needs and striving for the best outcome for all.

Whilst we recruit for a replacement for Michelle, we will be unable to man the Foreign and Commonwealth Enquiries Service and therefore normal service will cease from the 12th July 2016 until mid-September. Please note, cases that are already on our system will be dealt with.

In exceptional, urgent cases, we will offer assistance but applicants must fall into emergency criteria. To find out if you are eligible for help, please click here.

If you do not meet the emergency criteria, please visit our Foreign & Commonwealth information page. This will be updated regularly and has a wealth of information which may help you find the answer to your query. You can also contact the HIVEs at ITC Catterick HIVE, Leconfield HIVE or Marchwood HIVE who have a firm understanding of F&C policy and issues and who may be able to help.

If you cannot find the answer to your query, you will need to wait until we have resumed normal service. Please follow our social media pages and visit the website to keep up to date with the relevant information.

We would like to apologise for any inconvenience caused and will work to resolve the staffing gap as quickly as possible.

 

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