Privacy & Cookies Policy

Army Families Federation (AFF) Privacy and Cookie Statement

This privacy and cookie statement only covers the AFF website at Links to external websites are not covered by this policy. 

Changes to the privacy and cookies policy

If this privacy and cookies policy changes in any way, we will post the new information on this page. Regularly reviewing the page ensures you are always aware of what information we collect and how we use it.

What are cookies?

Cookies are small text files that are stored on your computer, phone or other web enabled device when you visit the AFF website. Cookies simply enable site providers to monitor site usage and allow the user to perform certain functions.They are not harmful and they do not contain any information which could personally identify you.

You can manage these small files yourself and learn more about them through Internet browser cookies - what they are and how to manage them.

If you'd like to learn how to remove cookies set on your device, please visit ‘About Cookies’.

Please be aware that restricting cookies may impact on the functionality of our website.

Our use of cookies

The Privacy and Electronic Communications Regulations 2011 requires us to make you aware of the cookies that we use on this website. Our website uses Google Analytics, which sets the following cookies to analyse site usage:

Name: __utma
Description: This cookie provides each unique browser that visits a page on our site with a unique identification number. In this way, subsequent visits to our website via the same browser are recorded as belonging to the same visitor.
Typical content: numeric value
Expires: two years from set/update.

Name: __utmb
Description: This cookie is used to establish and continue a user session. It can also tell when a session ends.
Typical content: numeric value
Expires: thirty minutes from set/update.

Name: __utmz
Description: This cookie relates to how a user reaches our site. It records the channel through which they came, the date and time, and what keywords they used if they arrived via a website search engine.
Typical content: numeric value
Expires: six months from set/update.

More information on Cookies and Google Analytics can be found at Google Code.

Surveys / Online Forms

We use Survey Monkey to conduct our surveys and create online forms. We use the enhanced security option, SSL. SSL is short for Secure Sockets Layer, and it is a protocol initially developed for transmitting private documents or information via the Internet. It essentially works through a cryptographic system that secures a connection between a client and a server. All our survey links show this by the URL being https:// so any personal details that you have chosen to provide are encrypted. Occasionally IP addresses may be collected purely as an auditing measure and for no other purpose. See Survey Monkey's Privacy Policy.


Our email marketing company is Constant Contact. If you sign up to receive our E-news your details are kept private and will not be sold or passed on to any third party. See Constant Contact's Privacy Policy.

Data Protection Act

For more information on your rights under the Data Protection Act 1998 see the Information Commissioner's website.

Contact Us

If you have any queries about this privacy and cookies policy you can contact us at the following address



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AFF is interested to hear your views or concerns about issues discussed on our website. Please email us at